Dispensary General Manager- Harwood Heights

General Manager- Green Rose Harwood Heights  

General Manager position NOW open at Chicago's newest and most innovative store in Harwood Heights, right next to the shopping centers of Norridge.  Join a team that consists of the most diverse, fast moving, innovative leaders in the State of Illinois.  We need hands-on leadership professionals who enjoy working on all levels of the operation.  The cannabis industry is on the cusp of major growth in the State of Illinois and there is no better team to do it with than the Green Rose team. 

Wake Up and smell the Roses!  Come, dive into a great opportunity with Green Rose in our new dispensary while filling the top position!  The dispensary managers will have the autonomy to make decisions about and will be responsible for all day-to-day operations at the dispensary.   

All dispensary managers will need to possess the ability to lead other managers within the company, must show exceptional capability, and a track-record of profitability, know-how, and knowledge while in prior management positions.  The General Manager) is the overall operational expert for the site/store they are assigned, and with that are the last line of leadership within the store.  The GM will be the individual responsible for communicating with the State/Corporate level leadership and ensuring the vision from the top – are the practices being followed at that location. These candidates must be willing to adapt, overcome, mold, change and support their teams/staff and must have a proven track record of teamwork, selflessness, positivity, and an exceptionally high knowledge of the laws, processes, with the ability to gain more insight and knowledge regarding regulation, amendments to laws and scaled operations.  This leadership role will be expected to closely monitor customer service – our customers are always priority - and to enhance all customer experiences while promoting a positive work environment focused on growth and development.  Through your management leadership, product knowledge, market knowledge, sales experience, and coaching guidance, you must display the ability to multi-task at a self-motivated/company driven pace, with the ability to produce without being micromanaged.   

Responsibilities include, but are not limited to, the following: 

• Contribute to and assist in developing, implementing, and executing standard operational procedures/policies, operational rules, compliance, regulatory requirements / amendments 

• Lead by example while advancing the Green Rose mission, strategy, growth and executing all tactical and strategic objectives 

• Manage and supervise all staff daily to ensure assignments/activities are carried forth 

• Make recommendations and work directly with HR hiring manager to ensure hiring, discipline, termination of employment and advancement opportunities of employees are being met; oversee monthly/quarterly evaluations 

• Manage/Oversee/lead execution in all quality of product, product inventory and daily audits  

• Ensure all compliance and regulatory requirements are being adhered to 

• Supervise all cash handling procedures and reporting 

• Manage and motivate all internal and external staff to always extend the highest levels of customer service and respect 

• Create and provide pathways for all staff to receive education and development about various products, mechanisms, and consumption 

• Work directly with the Green Rose leadership team to create budget and forecast sales 

• Lead staff to exceed all goals and objectives 

• Work with wholesalers 

• Liaise with local community while working directly with the Community Relations Manager to ensure all dispensary and community needs are met 

• Stay ahead of all product development and maintain an in-depth knowledge of all products in store as well as industry – not just their own individual store, but all the stores within our company – willingness to cross-train, cross-travel is expected as part of this role. 

• Other duties as assigned 

Position Qualifications: 

• 5-7+ years of experience in a management environment 

• 2+ years of cannabis retail experience required 

• Consistent and constant communication on all levels 

• Accountability at all levels and for others 

• Balanced decision making 

• Intuitive critical thinking 

• Practical and pro-active actions/thinking 

• Attention to detail, organized lead on all workspaces 

• Bachelor’s degree in Business or related experience 

Job Requirements: 

• Must be able to pass a background check 

• Must be 21 years of age 

• Must possess a valid license or state ID 

• Must remain compliant with all city and state regulations and requirements for working in the industry 

• Must be able to walk/stand for extended periods of time 

• Willingness to be flexible – Travel is at times necessary; therefore, travel is required for retail management 

Green Rose Core Values:  

The 5 “C’s” of Green Rose Retail  

~Customer Service~ 

Provide the best in class “Cannabis Experience” for everyone we encounter 

~Compliance~ 

Pro-Active, and Steadfast reserve to ensure our practices are above standard 

~Cannabis Knowledge~ 

Becoming a True Cannabis Expert; commitment to be the best at our craft 

~Compassion~ 

Compassionate Cannabis Practices – Responsibly Excels & Unites us all  

~Communication~ 

Communication – dissolves question, cultivates environments of uniqueness and diversification  

Cultivate Your Green Rose – Exemplary standards, with the elegance of individual and unified uniqueness 

How we live our Core Values  

Accountability: Own and honor our commitment to always put others first 

Diversity: Treat everyone with respect 

Excellence: The little things matter most 

Integrity: Always do the right thing 

Mission Statement: In everything Green Rose does, we are always dedicated to our mission: Inspire and guide the human essence; one puff at a time 

Benefits: Included

Green Rose Dispensary is a Chicago-based veteran, female, Black and Latino owned adult use dispensary that empowers the customer with in-depth knowledge about the newest products on the market. Green Rose delivers the best products with the best customer service on the newest, most innovative platforms.  We are dedicated to operating as a strong advocate for inclusion and the elevation of diverse voices for our employees and customers. Green Rose Dispensary is an equal opportunity employer who believes in the value of diverse voices and perspectives.